Consignor FAQs
Anyone can consign their items and everyone is welcome! Consigning items with Rhea Lana’s offers you the ability earn more than what a consignment store can offer, it’s less work than conducting your own garage sale and a hassle/haggle free way from selling items online.
It’s easy! Simply register to consign on our website. Be sure to thoroughly read the Acceptable Items, Merchandise Prep, and Pricing Guide tabs.
Consignors earn 60 - 70% of their sales.
The consignor fee is automatically deducted from your proceeds.
Consignors enjoy the experience when they allow themselves enough time to get all their items prepared and entered without feeling rushed. Organizing your items by gender and size will allow for easy entering and a quick drop off. Using our Voice Entry feature is a HUGE time saver for consignors as it allows you to enter 100 items in just 30 minutes. Consider printing your barcode labels at home to expedite consignor drop off.
Please visit our Consignor Schedule to view the consignor deadline.
Wal-Mart, office supply stores, and the Rhea Lana store
You will drop your items off at the event location during the designated Drop Off days/times.
We recommend pricing your items at 25-30%. Our Pricing Guide goes into more detail.
Yes, the Consignor ID you received when you registered is yours to use in each sale! The only time you would need to register for a new consignor ID is if you 1) have exceeded the item entry limit for your current ID and would like to sell more items, or 2) would like to participate with another Rhea Lana's franchise.
We require plastic hangers for all items. We care about your items and plastic hangers ensure your items are protected and look great on the rack. Retail plastic hangers are acceptable!
Your hangers stay on the items and go home with the shopper. However, any items you purchase will include the hanger. If this is your first time consigning we suggest marking your items 25-50 cents higher to help recoup your initial investment.
You’ll need to bundle items to reach the required minimum.
We typically recommend to allow one hour per one hundred items for Consignor Drop Off.
The Voice Item Entry allows you to enter your items by voice description with a mobile device. It’s a game changer for consignors as they can enter 100 items in as little as 30 minutes.
Yes! Our consignors can watch their sales live from the website or the Rhea Lana App.
Yes, you may bring one guest with you.
It’s much less work than conducting your own garage sale and certainly safer and much easier than meeting strangers and selling items one at a time online.
We frequently sell 95% of our baby equipment, furniture, and toys! This includes outdoor toys! They are in high demand and you can earn top dollar for them at Rhea Lana’s!
We encourage you to write the number that corresponds with your item entry on the tag. This will help you keep your items in order during the consignor process. There is no need to write any other information on the tag.
We require all items either come assembled or are assembled at consignor drop off.
The inventory sheet is printable once you click ‘Finish Batch’, it is a print out of each item you’ve entered into the event and is required at consignor drop off in order for us to guarantee your items.
No, we will have everything neatly sorted for you by your consignor number.
If you are unable to pick up your own items you are allowed to notify us with whom has permission to pick up on your behalf. Please note, our guarantee is void for items when anyone other than the consignor picks up unsold items. Any items left past the designated pick up time will be given to donations as we are unable to hold any items in our rented space.
Our donated items go to local foster families and non-profit organizations in the community.
At our Spring & Fall events, we allow up to 250 items per consignor ID. You can register multiple consigner IDs and fill them all. There is a $10 fee per ID.
Option 1 - Let us print them for you free of charge. You can pick them up and label your items at the store on one of the Drop Off Days. (This is most popular.) Please allow extra time before your appointment to label your items.
Option 2 - Let us print them for you free of charge. You'll pick them up early during barcode pick-up days (TBA) then bring your already labeled items on Drop Off Days. Your items will still be guaranteed as long as your items are brought to Consignor Drop Off in order that you entered them into the system!
Option 3 - Mailed barcodes. We print for you and mail for an additional $4. Batches must be completed by the deadline in order to select mailed barcodes.
First, sort all clothing items into sizes by gender. Then, sort into the categories by gender AND by size. The categories are:
Spring/Summer Event (April Event) - Tops, bottoms, outfits, pj's, dresses and swimwear.
Fall/Winter Event (Sept/Oct)- Tops, bottoms, outfits, pj's, coats/snow gear, dresses.
Our shoppers love bundles. For everyday brand items of excellent quality, consider grouping multiple shirts to sell for one price or multiple pants. Grouped items MUST be of the same size.
Affix string tages SECURELY on the right side of the clothing item. If an item loses its tag there is no way for us to locate it in the database and we cannot sell it.
View our "How To Consign" page for all the tips and tricks to prep your items!
A child will be counted as your one guest during PreSale. We do suggest that you leave them at home, if possible. It can get crowded during Pre-Sale, so your shopping experience will be better if you can leave them at home. Wearable children will NOT count as your guest. We don't want this to inhibit anyone from shopping, so please reach out if you have extenuating circumstances and need to shop with your children during Pre-Sale!
We suggest you set the price at 25-30% of the retail value. Baby Equipment, Furniture and Large Indoor/Outdoor Toys usually sell for more and are in high demand. We have an abundance of 0-6 month sizes, so they must be priced competitively in order to sell. Maternity and Junior clothing are not shopped as heavily, so price these competitively, also.
You'll schedule a time for consigner check in. The sign up will be posted on socials, on our website and emailed to you when it opens. Please allow 1 hour per 100 items for check in. The more organized you are, the faster it will go! If you choose to add your barcodes at consigner check in vs. labeling at home, please arrive 30-60 min. prior to your appointment time to allow extra time for this.
Use children's plastic hangers for sizes 10 and below. Use larger plastic hangers for sizes 12 and above. No wire hangers, please! We've NEVER seen an item of clothing that would stay on a wire hanger!!
Place them in a Ziploc bag and then seal the Ziploc with clear packing tape. This is important! If multiple bags for one item, be sure to label bags with consigner code and 1/2, 2/2, etc.
First, be sure to affix the barcode label to the string tag; do not stick it directly onto the item or the bag. Then attach the string tag to the item and tag inside the bag. Make sure the tag is visible. It is also helpful to label your bag with your consigner ID and price. This way, if your tag gets lost, we can still look up your item to sell.
Due to the latest recall regulations by the Consumer Product Safety Commission, we will not be accepting ANY drop side cribs.
If it meets our "excellence quality" standards, then group it together with one or two more like items. Pin them together on a hanger. Our shoppers love bundles!
Wrinkled clothes do not sell! Please do what is necessary to make your clothes look clean and nice. Remember, the better they look, the better they sell!
Yes, you may enter additional batches until the cut off time for entering. The 250 item limit encompasses all batches. Please contact us at maloryrichardson@rhealana.com for more info or if you desire to consign more than 250 items.
Yes. Furniture tends to sell quickly, so absolutely consign!
If you fail to cash your check within 60 days, or require your check to be re-issued for any reason, a $50 check re-issue fee will be charged. There are no exceptions to this rule.
No checks will be re-issued after 12 months of original check being issued.
